Prawai terms of service

1. Operator and contact

AMRAS sp. z o.o., ul. Starowiejska 38B, 55-080 Smolec, Poland; KRS 0001192617, NIP 8961656734; share capital PLN 5,000. Registry court: Sąd Rejonowy dla Wrocławia-Fabrycznej we Wrocławiu, IX Wydział Gospodarczy Krajowego Rejestru Sądowego.

AMRAS operates Prawai. For Prawai support, complaints, security and privacy, contact [email protected], putting “Prawai” in the subject, or write to the address above. AMRAS also operates MaxiLex; the services have separate accounts and private workspaces.

2. Service and agreement

Prawai provides a workspace for cases, legal research, and preparing and editing document drafts, within the features and limits of the active plan. The account agreement is formed when you accept these terms and successfully create an account; access requires email verification. Registration alone is not a paid order.

You act for yourself or with authority for the client you represent. Calling a workspace a “company” does not remove consumer rights, including rights of sole traders where legislation provides them. Anyone lacking capacity to enter the agreement needs an appropriate representative.

3. Requirements and accounts

You need an active email address, internet access and an up-to-date browser supporting JavaScript, secure connections and necessary session storage. Word and PDF downloads need compatible readers. Provide correct details, protect your password, do not share an account and promptly report suspected compromise.

An account belongs to one company workspace. Owners manage members and plans within their permissions; ownership alone does not grant access to another person's personal chats or documents. Case access depends on assignments.

4. Research and documents

Prawai assists legal-information work. It is not a law firm, does not represent you and does not file documents in court. AI answers and drafts can contain errors. Before use, check facts, calculations, source wording, the relevant legal date, court, deadlines, claims, signatures and exhibits. Reading a source or its publication date does not always verify that a provision applied on a particular date.

Library templates and AI-created layouts have different provenance. An AI label is not lawyer approval. Downloading a file is not filing it. These limitations do not remove our responsibility for the service's contractual conformity or your statutory rights.

5. Your materials and AI

You retain rights in your materials. You authorize only operations needed to provide the requested service, including storage, processing, authorized sharing and export; not publication or our own marketing. Upload only material you are entitled to use, respecting confidentiality and others' rights.

External AI requires the separate optional choice described in the AI notice. Registration does not enable it. The Data processing terms linked below form part of these terms where a client entrusts personal data to AMRAS as processor. Checking a box does not create a legal basis for handling another person's sensitive data.

6. Plans, credits and payment

Before a paid order, we disclose price and applicable taxes, duration, features, limits, renewal and cancellation. Payment requires an explicit order. Registration or test access does not automatically become paid. We provide the paid order confirmation and its terms on a durable medium. If ordering is unavailable, displaying a plan does not activate payment.

Credits measure AI usage; they are not money or a fixed token quantity. Consumption depends on the model, input, output, reasoning and operations. Retrying can consume more credits, and work already performed remains counted if a response is interrupted. Your subscription shows limits and allowed models. You can dispute incorrect accounting.

Automatic renewal applies only where clearly disclosed and chosen. Cancel future renewal through available billing settings or by email; paid access continues to the end of the period. A plan change does not automatically delete your work or reset previous usage.

7. Withdrawal and complaints

Consumers and other statutorily entitled customers may withdraw from a distance agreement within 14 days without a reason. Email or post your statement; the linked form is optional. Starting use does not itself waive this right. Early performance and any proportionate payment require the statutory conditions, including an express request where required. Refunds due are made within 14 days of receiving withdrawal.

Email [email protected] with the problem, date, requested resolution and details identifying the account or order. Avoid unnecessary case files. We respond to consumer complaints within 14 days. Statutory remedies for failure to supply or non-conforming digital services remain available, including conformity, price reduction or termination where their conditions are met. We provide updates required by law and contract.

Consumer advisers and the Polish Trade Inspection can assist; UOKiK provides information on out-of-court dispute resolution. Your right to court proceedings remains. We do not exclude liability that cannot lawfully be excluded.

8. Misuse and termination

Illegal content, bypassing security, unauthorized access, impersonation and disruption are prohibited. Source licences and required attribution remain applicable. Access does not transfer rights in the whole library.

You can terminate the account agreement and request deletion in My account or by contacting us. Existing subscriptions and shared materials must be accounted for. Necessary restrictions may protect the service against misuse; we explain the reason and resolution route unless law or security prevents this. Ordinary termination allows recovery of your own data; urgent threats may require immediate restrictions.

9. Changes and law

Changes may follow legal, security or service changes. We communicate material changes, reasons and effective dates with appropriate notice, preserving termination and statutory rights. Changes do not operate retrospectively or automatically authorize new AI use. Polish law applies without removing mandatory customer protection; courts have jurisdiction under applicable law. The accepted version is recorded with your choice. You may save or print these documents without charge.